kyat10 Privacy Policy

Introduction and Policy Purpose

This Privacy Policy ("Policy") applies to all players and visitors in Myanmar who use the kyat10 platform. The purpose of this Policy is to clearly explain how kyat10 collects your personal information, what it is used for, how long it is retained, and how it is protected.

kyat10 respects your privacy and is committed to protecting your data. By using this platform, you agree to the terms of this Policy. If you disagree with any part of it, please contact our support team before continuing to use our services.

Types of Information Collected

2.1 Information You Provide Directly

The following information is collected when you register an account and use our services—

• Name (full name)
• Date of birth (to verify you are 21+)
• Phone number or email address
• Payment details (KBZPay account phone number, Wave Money number, AYA Pay number, or bank account details)
• Deposit / withdrawal history
• Support and communication requests

2.2 Automatically Collected Data

Technical information is collected automatically while you use the platform—

• IP address and network connection details
• Browser type, version, and language settings
• Device type (mobile / desktop) and operating system
• Pages visited, clicks, and session duration
• Data collected from cookies and similar tracking technologies
• Play history, bet amounts and games played

2.3 Information received from third parties

We may receive certain information about you from trusted third-party service providers for security purposes such as fraud prevention and age verification (21+). Any data received this way will be handled in accordance with this policy.

How your information is used

Personal data collected by kyat10 is used only for the following purposes—

• Account registration and player identity verification (KYC)
• Processing deposits and withdrawals
• Analysing play patterns to improve the platform
• Sending important service-related notifications
• Sharing promotional information matched to your preferences (with your consent)
• Preventing fraud, money laundering and violations of our code of conduct
• Ensuring legal compliance and responding to regulatory oversight
• Providing 24/7 customer support

Your data will not be used in any way outside these purposes. You will be notified in advance if the policy changes.

Cookies and tracking technologies

4.1 What are cookies

A cookie is a small text file stored on your browser or device. Cookies help the platform run smoothly and allow it to remember your preferences and play patterns.

4.2 Types of cookies used by kyat10

• Essential cookies — Required for login and security functions
• Functional cookies — Remember your language preference, game settings and play history
• Analytics cookies — Help us understand which parts of the platform players use most

You can disable cookies through your browser settings, but please note that some features may be restricted as a result.

Data sharing and disclosure

kyat10 does not sell, rent or trade your personal data to third parties. However, we may disclose it to the extent necessary in the following situations—

5.1 Service providers

We share only the necessary data with our trusted service providers, such as payment processors (KBZPay, Wave Money, AYA Pay, bank transfer), identity verification services and technology partners. Those providers may only use the data for the purposes we direct, and they are bound by their own data protection agreements.

5.2 Legal requests

If we are required to disclose data due to a court order, legal authorisation or compliance obligations related to legal proceedings, we will cooperate with the relevant law enforcement authorities.

5.3 Fraud prevention

We may share data with trusted partners within our network to prevent money laundering, fraud and platform misconduct. Such sharing is done to protect player security and platform integrity.

Data security measures

kyat10 has put in place the following technical and organisational security measures to protect your personal data—

• Protecting all data transfers with SSL/TLS encryption
• Protecting stored data with database encryption
• Access controls so that only authorised staff can access data
• Regular security audits and penetration testing
• Data loss prevention (DLP) systems
• Automatic server backups

While no digital platform can guarantee 100% security, kyat10 continuously updates its protection technologies to the best available standard. If a data breach is detected, affected players will be notified immediately.

Data retention period

kyat10 retains your personal data in accordance with the following retention policy—

• Account data — for the full lifetime of the account and up to 5 years after closure, depending on legal requirements
• Payment records — for the period required under financial regulations
• Communication records — 2 years after a support request is resolved
• Cookies data — in line with the defined expiry settings

Once the retention period ends, data will be securely deleted or anonymised using appropriate technical methods.

Players' Data Rights

Every kyat10 player has the following rights regarding their personal data—

8.1 Right to Access

You can request to know what data kyat10 holds about you. Our support team will acknowledge your request and respond within a reasonable time.

8.2 Right to Correction

If your data contains inaccurate or incomplete information, you can request a correction. Changes can be made through your account settings or by contacting our support team.

8.3 Right to Deletion

You can request that your data be deleted, as long as this does not conflict with legal requirements. Please note that we are obliged to retain certain data for a set period due to financial compliance requirements.

8.4 Right to Object

You have the right to object to your data being used for marketing purposes. You can opt out of promotional communications at any time.

To exercise any of these rights, contact us at [email protected].

Data Transfers to Third Countries

Some of kyat10's data processing may involve servers or service providers located outside Myanmar. When such transfers occur, data is protected with SSL encryption and we have data protection agreements in place with those service providers. We take steps to handle data in a way that is consistent with applicable data protection laws in Myanmar.

Protection of Minors' Privacy

kyat10's services are for players aged 21+ only. No person under the age of 21 is permitted to open an account with kyat10. If we become aware that we have unknowingly collected data from a person under 21, that data will be deleted immediately and the account will be closed.

Policy Changes and Notification

kyat10 may review and update this Privacy Policy from time to time. If significant changes are made, we will notify you in advance through the following methods—

• A visible announcement posted on the website
• Notification through the communication channel linked to your account
• Updating the "Last modified date" on the website

Continued use of the platform after a policy change will be taken as acceptance of the updated policy. If you have any questions about policy changes, contact us at [email protected].

Contact and Complaints

If you have any questions, requests, or complaints regarding this Privacy Policy, you can reach kyat10's data protection team through the following channels—

• Email — [email protected]
• 24/7 Live Chat — via the chat window at the bottom right of the website

We will attend to your request promptly. If your issue remains unresolved, you are advised that you may escalate the matter to the relevant regulatory authority.